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Scratch & Dent Insurance

You want to keep your car looking great on the outside. This scratch and dent plan provides cover for the repair of chips, minor dents and light scratches on the outside of your car.

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Products
Value Added Products
Scratch & Dent

What is Scratch and Dent cover?

You drive right and try not to cause any dings on the outside and tears on the inside of your car. But those little dents, chips, scratches and tears still happen. Luckily with Dialdirect Scratch & Dent Cover you can keep your car looking great. We’ll fix any chips, minor dents, light scratches and tears without you needing to claim from your short-term car insurance policy.

Scratch & Dent Cover

You want to keep your car looking great on the outside. This plan provides cover for the repair of chips, minor dents and light scratches on the outside of your car. We also know that renewing your vehicle’s licence can be a hassle. That’s why we’ve included our Licence Support benefit. We’ll handle all aspects of your car licence renewal. From reminding you and ensuring you complete the necessary forms, through to delivering the renewed licence disc to your door, you won’t have to worry about a thing.

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Scratch & Dent Inside-Out Cover

You look after your car and want it to look new on the outside but also on the inside. Scratch & Dent Inside-Out provides cover for the repair of chips, minor dents and light scratches on the outside of your car as well as the repair of scratches, scuff marks and tears of parts on the inside of your car.

 

What can I claim for?

Scratch & Dent Cover

You can claim for the repairs of chips, minor dents and light scratches on the outside of your vehicle. Refer to terms and conditions for more detail on repair specifications.

Scratch & Dent Inside-Out Cover

You can claim for the repairs of chips, minor dents and light scratches on the outside of your vehicle and repair of scratches, scuff marks and tears of selected parts on the inside of your vehicle. This includes the centre console, dashboard, door handles etc. Refer to terms and conditions for a full list of parts covered for repair.

Important information

  • Claims will not affect your short-term vehicle insurance policy.
  • Claims will also not affect your Cash Back Plus payout.
  • No excess is payable on claims.
  • Unlimited number of claims.
  • All repair work has a 3-year guarantee.
  • Enjoy a quick, easy telephonic claims process.

Licence Support

A Scratch and Dent policy includes access to our Licence Support benefit. Note this benefit is not available on Scratch & Dent Inside-Out.

What does Licence Support offer?

We’ll handle all aspects of your vehicle licence renewal, from renewal forms and documents through to delivering the renewed licence disc to your door, so you won’t have to worry about a thing. You only need to make payment for the licence.

What is Scratch and Dent Insurance?

What is excluded from my cover?

What is excluded from my cover?

  • Any damage not defined as a light scratch, chip, dent, tear or scuff mark
  • Damage as a result of hail or natural disasters
  • Pre-existing damage

 

Refer to Terms and Conditions for a full list of exclusions.

         Scratch & Dent Cover

         Scratch & Dent Inside-Out Cover

What are the limitations of Licence Support?

  • You may only claim for the car registered under the Scratch & Dent policy with the Licence Support benefit.
  • Your premium must be paid in full at the time of the vehicle licence renewal.
  • You will be invoiced and liable for the payment of the actual licence renewal fee.
  • You must comply with all the legal and regulatory requirements of the National Road Traffic Act, 1996 (Act No. 93 of 1996) and other relevant legislation.

What is excluded from Licence Support?

  • Non-roadworthy vehicle/s
  • Vehicles not specifically listed on your Scratch & Dent policy
  • The actual cost of the renewal of the vehicle licence/s.

How do I make changes?

  • To make changes to your policy you can call our Customer Care number on 0860 10 50 85 and one of our helpful consultants will assist you.
  • Any change or cancellation will be effective from the time and date agreed to.
  • If we need to make changes or cancel your policy we will give you 31 days’ written notice.

 

How do I claim?

To claim on your Scratch and Dent policy, contact our call centre on 0860 10 50 85 from Monday to Friday, between 08:00 and 17:00 and one of our helpful consultants will guide you through the process.

How do my payments work?

Your policy is payable on a monthly basis through debit order. Your premium is deducted on the date stated on your schedule to provide cover for that following month.

If, in the month after the activation of your policy (and onwards), we do not receive your premium on the due deduction date, you will be allowed a 15-day period of grace in which to pay your premium. If we still do not receive your premium after these 15 days, you will not have cover for that month

More products

Auto Top Up Plus

 

At Dialdirect, you can be certain your outstanding debt to your finance company will be paid off even if there’s a credit shortfall.

Tyre & Rim Cover

Your vehicle’s wheels are going to get damaged at some point. When your Rim & Tyres get damaged you’ll be glad you got Pothole insurance with us.

Personal Accident Insurance

 

If you have an accident and injured, Personal Accident Cover will payout so you or your family can get financial help when it’s needed.

Legal Cover

 

This policy offers legal assistance cover, as well as allowing you to get a better understanding and appreciation of your legal rights.

To download your Scratch & Dent Cover terms and conditions, Click here

To download your Scratch & Dent Inside-Out Cover terms and conditions, Click here

What would you like to be quoted on?

Scratch & Dent
Personal Accident
Funeral cover
Legal Cover